You submit a request through Start Your Order with details about what you need. We review it, confirm we can produce it, and send you accurate pricing and a timeline. Your order is confirmed once your invoice is paid — submitting a request does not confirm your order.
Not before payment, and this applies across all our services. If your file is print-ready, there's no design fee. Otherwise: file cleanup or background removal is $10, a simple text or logo arrangement is $20, and a custom design built from scratch is $35. More involved brand identity or logo work may be referred to Dean Design Studio.
When your order requires design work, we send a watermarked digital proof for your approval before production starts. One standard revision is included where specified on your product; additional revisions may carry a fee. Print-ready artwork isn't provided unless it's specifically purchased or agreed to.
We invoice through Square. Custom orders are paid in full before design or production begins — payment is what moves your request from quote to confirmed order.
Turnaround varies by product. Storefront door decals, for example, typically run 7–10 business days after payment and proof approval. Turnaround starts once your order is confirmed and approved, not when you first submit your request.
Rush orders are by request and subject to approval based on availability — they're not automatic. When approved, rush fees start at $50. Let us know your date needed when you submit your request and we'll tell you what's possible.
Great — upload it with your request. We'll confirm it's print-ready and let you know if anything needs adjusting before we quote.
Use the Custom Quote option on Start Your Order. We only quote projects that fit our production capabilities, timeline and cost — if something's outside that, we'll let you know rather than promise it can be done.